Coca-Cola Retailing Research Councils

The two Coca-Cola Retailing Research Councils were established to understand and develop practical responses to strategic challenges experienced by the grocery and convenience retail industries and its operators. The groups lead research initiatives conducted by independent third parties on issues of strategic importance to grocers and convenience retailers. As a result, the North America Council, which focuses on large store retail, and the North America NACS Council, which focuses on convenience retail, generate ideas and solutions by retailers, for retailers.

March 23, 2017

The Future of Food Retail: An Evolving Customer Base

As store formats changeand new technologies emerge, consumers are redefining convenience and seeking new customer experiences. To remain relevant, retailers must understand and act on these powerful changes. The latest Coca-Cola Retailing Research Council North America report offers insights and tools retailers can use to prepare for a demanding, uncertain future.

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February 7, 2017

Building Employee Engagement: Meetings Matter

In a world full of smartphones and social media, don’t underestimate the power of face-to-face meetings to improve workplace communication. Employees want improved communication and see face-to-face meetings as a way to get information, build a sense of teamwork, and create training opportunities, according to the Coca-Cola Retailing Research Council North America NACS report.

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January 19, 2017

The Future of Food Retail: Tidal Waves of Change

Emerging technologies and evolving consumer lifestyles are rapidly changing food retail – and threatening the relevance of the entire industry. The latest report from Coca-Cola Retailing Research Council North America will examine these changes and provide strategies and tools retailers can use to remain relevant in uncertain times. Learn more about the report on the CCRRC blog before it is published next week.

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January 10, 2017

Employee Engagement: The Power of Caring

Research shows engaged employees deliver strong business results. What actually makes them feel engaged and valued? From a sense of security to being recognized for good work, a recent report from Coca-Cola Retailing Research Council North America NACS uncovers a variety of factors that engage employees and ultimately grow business.

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December 6, 2016

How Customers Build Employee Engagement

Retail managers may assume that customers are a source of frustration for convenience store employees. However, nearly 40% of staffers say interacting with customers is the best part of their job, according to a recent report from Coca-Cola Retailing Research Council North America NACS. Learn more about what helps to motivate front line staff.

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November 29, 2016

Employee Engagement: The Power of Caring

Research shows engaged employees deliver strong business results. What actually makes them feel engaged and valued? From a sense of security to being recognized for good work, a recent report from Coca-Cola Retailing Research Council North America NACS uncovers a variety of factors that engage employees and ultimately grow business.

Read More

Download the Report