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To return an item, you must contact us within 30 days of the order date (i.e. the date the order was submitted on Cokesolutions.com) and obtain a Returned Materials Authorization (RMA) number.
Once you receive the RMA, you must ship the returned package to the address designated on the RMA within 14 days.
The RMA must be placed on all returned packages to ensure proper credit. Once we have received the returned package in good condition, a credit will be issued to the credit card originally billed.
Credit will not be issued if this process is not followed.
The customer is responsible for all return shipping and handling charges.
A $10.00 re-stocking fee will be charged per item.
Damaged Items
We will make every effort
to ensure that you receive your items in excellent condition. However, in the event that an item in your shipment is damaged,
please contact our Order Management team within 30 days of the order date. You will be asked to return the item to us.
Please note that a credit will only be issued if the correct return procedure was followed.
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